Frequently Asked Questions

Payments

We offer a variety of payment methods to ensure convenience for you. You can choose from the following options:

  • Online Bank Transfer
  • Credit, Debit, or Cash Card
  • Cash on Delivery (COD)
  • UPI
  • Net Banking
    And more!

Please select the payment option that works best for you during checkout.

Yes, we do offer Cash On Delivery (COD). With this option, you can pay in cash to the delivery agent when your order arrives at your doorstep. Simply select COD at checkout, and the payment will be collected upon delivery.

If your payment transaction fails, please reach out to our Customer Service team immediately. You can contact us at +91 98955 99002 or email us at business@jodhafurniture.com, and we'll assist you in resolving the issue promptly.

Shipping & Delivery

No, you don't have to pay any shipping charges. Shipping is free for all products on Jodha Furniture.

Each product at Jodha Furniture is carefully handcrafted. Please allow 15–60 days for delivery, as each piece is created with time and care to ensure its uniqueness and quality.

At Jodha Furniture, we ship across India using reliable local shipping partners such as DTDC, Bluedart, and Delhivery to ensure safe and timely delivery of your orders.

Order Tracking

Once your order is successfully placed with Jodha Furniture, you will receive an email confirmation within a few minutes. This email will contain all the important details related to your order. Please keep this email safe as it acts as your order receipt.

After placing your order with Jodha Furniture, you will receive a tracking number via email. You can use this tracking number to follow the status of your order. Additionally, you will receive regular updates about your order's progress through email or SMS.

Cancellation / Modification

At Jodha Furniture, we understand that plans can change. If you wish to cancel your order, please contact our Customer Service team at +91 98955 99002 or email us at business@jodhafurniture.com as soon as possible (within 24 hours of placing the order). If your order has not yet been processed, we will assist you in canceling it.

If you need to modify or change your order, our Customer Service team at Jodha Furniture is here to help! You can reach us at +91 98955 99002 or email us at business@jodhafurniture.com. Whether you need to update your order or shipping address, please contact us as soon as possible, and we'll assist you promptly.

Return & Refund

At Jodha Furniture, we do not offer returns, exchanges, or refunds. Each product is handmade and customized specifically for you, making it unique to your preferences. Therefore, we are unable to accept returns or provide refunds.

We recommend reviewing all product details carefully before making a purchase. If you have any questions or concerns before ordering, please feel free to reach out to us at +91 98955 99002 or email business@jodhafurniture.com. Our team is happy to assist you!